Brazilian Health Expeditions: Guardians of the Forest

Brazilian Health Expeditions: Guardians of the Forest

Expedicionários da Saúde is a Brazilian NGO that provides assistance to indigenous communities in regions far from the Amazon, performing surgeries and quality treatments so that t ...

The Age of Emotional Resonance: The New Creative Leap

The Age of Emotional Resonance: The New Creative Leap

By Pascal Beucler, SVP & Chief Strategy Officer, MSLGROUP The choice of winners at major festivals in 2016 confirmed that ‘emotion’ is climbing up the ladder of priorities for ...

Responsive & Responsible Leadership: A Media Trainer’s Point Of View

Responsive & Responsible Leadership: A Media Trainer’s Point Of View

By Melody Kimmel, Senior Vice President and Training Program Lead, MSLGROUP Responsive and responsible leadership requires both sides of the brain. It also means properly understan ...

Finding the Signal in the Noise: Responsive & Responsible Leadership

Finding the Signal in the Noise: Responsive & Responsible Leadership

By Peter Steere, Chairman, EMEA, MSLGROUP The best outcome a leader can hope for is to be able to create the space and environment for his or her co-workers to be heroes. One thing ...

Responsive & Responsible Leadership In Action

Responsive & Responsible Leadership In Action

By Guillaume Herbette, Global CEO, MSLGROUP In his recent op-ed, my colleague Nigel Salter, CEO of Salterbaxter MSLGROUP, placed the onus on business to mend the gap it has with so ...

Why The Gap Between Business & Society Needs to be Closed

Why The Gap Between Business & Society Needs to be Closed

By Nigel Salter, CEO, Salterbaxter MSLGROUP The role of business in society and the need for it to step up is more important than ever. Yet, right now, the voice of business, our i ...

Infographic: Food’s Power To Transcend In 2017

Infographic: Food’s Power To Transcend In 2017

By Steve Bryant, Director, Food & Beverage Marketing; Managing Director, MSLGROUP Seattle This article first appeared on: The Holmes Report And after the onslaught of discord a ...

Tuning out the boss and client

Would you ever think of “tuning out” your boss or client during a meeting? Ignoring them entirely or failing to act on a request? Hardly the best way to make a good name for yourself. Yet some companies are doing just that, metaphorically speaking of course, when it  comes to social media. Consumers are both a brand’s client and boss in today’s social world. They can praise  a new product or raise a raucous ...

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Trust Breakdown, Trust Refresh: A Lesson from Banks

In Cleveland Vs. Wall Street, Swiss filmmaker Jean-Stéphane Bron captures the pain of ordinary people hit by the financial crisis.  As the film’s mock trial progresses, he demonstrates how people come together to save their community.  Yet he also clearly portrays people’s anger over banks, which leads us to the MSLGROUP study: “The banking industry in post-crisis times: From vanished trust to evidence-base ...

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The intern speaks out…and mothers, too

MSL UK asked Olivia Chausson, Cambridge psychology student and intern extraordinaire, to record her thoughts about the foray into the communications profession. We found her summer reflections quite refreshing. From her inventive simile, « Social media space worked like an arena, a place in which actual dialogues took place between consumers and brands »  to the candor she finds in mommy bloggers, « I felt ...

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That Was Fun: Financial Communications in a Crisis

Antoine Denry of Publicis Consultants in Paris says it is hard to establish metrics for financial communications when a company has to deliver bad news. Indeed, being on the firing line during lay-offs or a steep decline in the stock price is a tough job.  And even when you deliver negative news perfectly, well, it is still negative. Yet it has to be done when a company is publicly traded and in the public ...

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From PR Agency to Conversation Agency

In her PRWeek column, MSL UK CEO Kelly Walsh notes that the amount of consumer choice is expanding, as is the communication to go with it. But in markets such as the UK where the government is looking to cut swathes of spending, and with it jobs, consumers face tough futures choosing what to spend their money on. Says Kelly :  We think that the relationships PR can have with consumers and the conversations ...

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The War for Talent

With the recovering economy comes renewed interest among employees to see if the grass is greener somewhere else. Employees have endured months, if not years, with no raises or advancement, and they have watched as their friends and co-workers were laid off. From the corporation’s point of view, the post-crisis environment likely means a pick-up in business; the last thing one needs is letters of resignatio ...

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