Crisis Communications: Lessons from an Insurance Company
--by Anders Kempe, president, MSLGROUP EMEA At MSLGROUP, and certainly in the region I oversee—EMEA—we aim to be our clients’ most trusted advisor. A source of unbounded creativity, commitment and value in the always-on conversation. Do we live up to this? I think we do. We work hard at it. I’d like to mention a recent case, several aspects of which demonstrate how we can help our clients when we live up to ...
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